Return Authorization Need to make an equipment return to Sound Off®? Please fill out the form below to begin your return. Thank you. 1. Submit this form, and, if your product is covered under warranty, we'll send you a Return Authorization (RA). 2. Print out the RA and send it to us along with the defective product, using FedEx, UPS, or some other trackable method. Please send us the tracking info for your return. 3. When we receive your return, we'll inspect it. If we find that the fault is covered under warranty, we will either repair it or replace it. 4. We'll ship your repair/replacement back to you. Please allow 1-2 weeks from when we receive your return. For faster service, select our advance warranty replacement program below.Name* First Last Company / Organization Phone*Email Address:* Enter Email Confirm Email HiddenAddress Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongo, Democratic Republic of theCongo, Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Swaziland)EthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacauMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth KoreaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussiaRwandaRéunionSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth GeorgiaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan Mayen IslandsSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country Return Item InformationHiddenPurchase Invoice Number Product(s) to Return Select all that apply. Need to return multiple units of a given item? Just click the plus sign to add a new row. How to locate your serial number (always white numbers on a black background): GLO 1, GLO 2, or Gotham Headphone: bottom corner of right-ear cup GLO 3 Headphone: inside of headband, or on top of ear cup (swivel on hinge to reveal) BYO Receiver: inside of battery compartment Blade or Bolt Transmitter: rear panelBYOSerial NumberDescription of Problem GLO 1Serial NumberDescription of Problem GLO 2Serial NumberDescription of Problem GLO 3Serial NumberDescription of Problem GOTHAMSerial NumberDescription of Problem BLADE 2Serial NumberDescription of Problem BLADE 3Serial NumberDescription of Problem BOLT 2.1Serial NumberDescription of Problem Under Sound Off's advance warranty replacement program, the warranty replacement unit is shipped without waiting for the defective product to be received. If requesting an advance replacement, you must complete and sign the secure credit card authorization form below, in addition to submitting this form. In the event that we do not receive your defective product within one week, we may charge your card for the warranty replacement unit at full purchase price plus shipping. Advance replacement requests are subject to review by Sound Off. Check here to request an advance warranty replacement. Under Sound Off's advance warranty replacement program, the warranty replacement unit is shipped without waiting for the defective product to be received. If requesting an advance replacement, you must complete and sign the secure credit card authorization form below, in addition to submitting this form. In the event that we do not receive your defective product within one week, we may charge your card for the warranty replacement unit at full purchase price plus shipping. Advance replacement requests are subject to review by Sound Off.